Privacy Policy

Last updated: August 19, 2025

MediPro Global Co., Ltd. ("MediPro", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Website and Services.

1. Interpretation and Definitions

Website refers to the MediPro Website at https://www.mediproglobal.com.

Services refer to MediPro's professional healthcare guidance, referrals, coordination, and support provided through official service channels (consultations, secure email, phone, or text messaging services).

You means the individual accessing the Website or using the Services, or the company or other legal entity on behalf of which such individual is accessing or using them.

2. Information We Collect

We may collect:

Personal Identification: Name, email, phone, organization details.

Medical Information (Sensitive Data): Information voluntarily provided during Services (e.g., medical history, diagnosis).

Technical Data (Website use): IP address, device info, cookies.

Communication Records: Emails, phone calls, or text messaging exchanges.

3. How We Use Your Information

To provide and coordinate Services.

To respond to inquiries via the Website or Services.

To facilitate communication with specialists, hospitals, insurers.

To improve Website performance and user experience.

To comply with legal obligations.

4. Sharing and Disclosure

We share data only with:

Healthcare providers and specialists (for Services).

Insurance/assistance partners (if relevant to your case).

IT and hosting providers (for Website and Services operation).

Legal authorities (if required by law).

We do not sell your data.

5. International Transfers

Your data may be transferred internationally. MediPro applies safeguards consistent with Thailand's PDPA and EU GDPR.

6. Security & Retention

We apply organizational and technical safeguards. Data is kept only as long as needed for Services or legal obligations.

7. Your Rights

Depending on law (PDPA/GDPR), you may request access, correction, deletion, restriction, portability, or withdrawal of consent.

➡️ Submit requests via our Contact Form.

8. Cookies (Website only)

Cookies are used for analytics and performance. You may disable cookies in your browser.

9. Updates

This Privacy Policy may be updated, with changes posted on the Website.